Frequently Asked Questions
Everything you need to know about our splash-proof gear and shipping.
What makes ALOHA Collection bags special?
Our bags are made from a technical material called Tyvek, which is lightweight, durable, and splash-proof. They are designed to keep your wet stuff contained and your dry stuff protected from spills and splashes.
How do I clean my ALOHA Collection products?
We recommend hand washing your bags in warm water with a mild detergent and hanging them to dry. Avoid using a dryer or bleach to maintain the integrity of the material and the vibrancy of the prints.
What is your return policy?
We offer a 30-day return window for items in their original, unused condition with tags attached. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout. Please be aware that international orders may be subject to customs duties.
Are your bags waterproof or splash-proof?
Our products are splash-proof, meaning they protect against light rain, splashes, and wet swimsuits. However, they are not fully waterproof, so they should not be submerged in water.
When will my order ship?
Most orders are processed and shipped within 2-3 business days. During peak seasons or sales events, processing may take up to 5 business days. You will receive a tracking number via email once your order is on its way.